Effective Date: Feb 2025

Welcome to KeriLoves Beauty Studio. By using our website www.keriloves.com and booking our services (including facial massage and tanning), you agree to the following Terms and Conditions. Please read them carefully.

1. Services

KeriLoves offers beauty and wellness treatments including:

  • Facial massage

  • Spray tanning

All services are performed by qualified professionals at our Napier-based studio.

2. Bookings and Deposits

To confirm your booking, a $50 non-refundable deposit is required. This deposit secures your appointment time and is applied toward your total treatment cost.

By paying the deposit, you agree to these booking conditions.

3. Cancellations & Rescheduling

  • If you need to cancel or reschedule your appointment, we require at least 24 hours’ notice.

  • The $50 deposit is non-refundable under all circumstances, including cancellations and no-shows.

  • Rescheduling may be accommodated once if 24 hours’ notice is given, but the deposit will not be refunded if you cancel the rescheduled appointment.

  • Late cancellations or missed appointments may result in being required to pay in full upfront for future bookings.

4. Payment

Remaining balances are due at the time of your appointment. We accept:

  • EFTPOS

  • Cash

  • Other payment methods as listed on our booking platform

All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.

5. Health & Safety

Please inform us of any allergies, sensitivities, medical conditions, or if you are pregnant before your appointment. Your health and safety are our priority, and we reserve the right to refuse or modify treatments if we believe it is in your best interest.

6. Gift Vouchers

Gift vouchers are:

  • Valid for 12 months from the purchase date

  • Non-refundable

  • Not redeemable for cash

Please bring your voucher to your appointment and mention it when booking.

7. Your Personal Information

We collect personal details to provide our services and communicate with you. All data is handled in accordance with New Zealand's Privacy Act 2020. See our Privacy Policy for full details.

8. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be published on our website. Continued use of our services after changes are made means you accept the updated terms.

9. Contact

If you have any questions or concerns, please contact:

KeriLoves Beauty Studio
📍 Napier, New Zealand
📧 kerimckenzie@hotmail.com
🌐 www.keriloves.com 

Term + Conditions